FAQS
General FAQs
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Are there any parent guides or online resources that support the workbooks?
Yes, we offer comprehensive guides for parents, home educators, teachers, and tutors, providing detailed extension guidance to further enrich your child’s learning experience. These resources are available for free on our Free Resources page and include valuable guidance and tips.
Additionally, we offer a variety of free online resources that complement our workbooks. These are available for immediate download from our Free Resources page. Visit our website now to access and download your free resources!
Do I need to be good at maths and English to support my child?
How can I get support if I have questions while using the workbooks?
If you have any questions while using our workbooks, you can easily get in touch with us. For immediate assistance, use the form on our Contact Us page or send us an email directly at info@harrisonandyork.com.
You can also reach out via our social media platforms including Instagram, Facebook, TikTok, and LinkedIn. A representative will respond 24-48 hours. Additionally, many common questions can be quickly resolved by consulting our free guides on our Free Resources page, accessing our online answer books available to registered users, or checking our categorised FAQ section on this page.
Last but not least, we invite you to join our Facebook group for the Harrison and York community. It’s a great place to share questions, exchange ideas, and receive support from other users and our team.
How often are the workbooks updated?
Our workbooks are regularly updated to ensure they align with the latest educational standards and practices. We incorporate new teaching methodologies, the latest research findings, and feedback from educators and users. Minor updates are also made as needed to respond to immediate changes in the British National Curriculum or to refine exercises and examples based on user feedback. This commitment to maintaining up-to-date materials helps ensure that our workbooks are a valuable resource for effective learning and teaching.
Discover more about how our approach can make a difference in your child’s learning here.
I have spotted an error, what do I do?
We sincerely apologise for any inconvenience caused by errors in our publications. While we have an excellent proofing and editing team, we are only human and, despite our best efforts, mistakes can occur.
If you come across any errors in our workbooks or resources, please take a moment to fill out our Report an Error form on the Contact Us page. Your feedback will enable our editing team to make the necessary corrections promptly.
Your support in maintaining the accuracy and reliability of our publications is immensely valuable. As a token of our gratitude for your assistance, we’ll include a complimentary gift with your next order, subject to terms and conditions. For more information, please enquire.
Thank you for your time and support in improving our publications.
